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Linking to Articles & Other Resources: Questions?

Learn how to link to articles and other resources in the library's databases to put in TRACS, bibliographies, or syllabi, share via email, or save in your browser.

Q&A

1.  The permalink is not working:

  •  does not go directly to the item
  •  a 404 not found page
  •  window with something about adding the URL to the EXproxy and hostname is ...
  •  wants a password or won't let me access the article

Check the following:

  • confirm that you copied the entire URL, especially if a DOI (See Wiley tab) or if using IE browser (see Gale tab)
  • check that there are no spaces between the proxy URL and the permalink or within the permalink
  • confirm that the journal coverage holdings are accurate or that the library has a current subscription
  • check that the proxy URL is included in the permalink (required for off campus access and authentication)
  • check that the proxy URL is not included for open access resources, password required ones, or a catalog records

2.  What if I can't figure out the permalink or there isn't a permalink?

  • Consider providing a citation and instructions to search an appropriate database 

3.  Who do I contact for help?