A chatbot is a software program designed to simulate conversation with human users, especially over the internet. Chatbots can be integrated into messaging platforms, mobile apps, and websites to provide automated assistance or engage in a conversation with users.
There are two main types of chatbots: rule-based and machine learning-based. Rule-based chatbots follow a predefined set of rules to provide responses to user input, while machine learning-based chatbots use artificial intelligence and natural language processing to learn from interactions with users and improve their responses over time.
Chatbots can be used for a variety of purposes, such as customer service, information retrieval, and personal assistants. They can help businesses save time and money by automating repetitive tasks and providing 24/7 support to customers.
A chatbot is a computer program designed to simulate conversation with human users, especially over the internet or through messaging applications. Chatbots use natural language processing (NLP) and machine learning algorithms to understand the user's input, interpret the intent behind it, and generate appropriate responses.
Chatbots can be used for a wide range of purposes, such as customer support, personal assistance, and entertainment. They are commonly integrated into websites, mobile apps, and messaging platforms such as Facebook Messenger, WhatsApp, and Slack. Some chatbots are designed to function autonomously, while others are operated by human agents who can intervene when necessary to provide more complex assistance.