Library Instruction Operations & Procedures Manual: Research Consultations

Librarian responsible for allocating consultations

• Check the "Alkek Library Reference" Outlook shared folder daily
• Note the Subject or Department and forward to the appropriate subject librarian.
  • Double click on a request in the mailbox and change the Subject line of the email to reflect the Student Name and librarian:
    • Research Consultation: Student Name/Librarian Initials
• Indicate in “Alkek Library Reference” Outlook shared folder that appointment has been allocated:
  • Select Categorize (in Home banner) and blue for “Allocated” (Figure 1)

Once you have been allocated a consultation request:

• Contact Student and arrange time/place (ex: ALK350 or Zoom)
• Indicate in “Alkek Library Reference” Outlook shared folder that appointment has been scheduled:
  • Select Categorize (in Home banner) and select red for “Confirmed & Scheduled” (Figure 1)
• Open Instruction Calendar and enter research consultation. Also color code the meeting as Teal for Individual (Figure 2)
  • Subject line: 11:00/Student Name/Librarian Initials (Time/Student Name/Your initials)
  • Include Location in location field (ex: ALK350 or Zoom)
• Add yourself to meeting request email, and accept it so it appears in your own calendar.
  (Some librarians send the meeting request from their own calendar and instead add libraryinstruction@txstate.edu email)

Figure 1:

Figure 2: When adding the consultation to the Instruction Calendar in Outlook, color code it as an Individual